Welcome to Sylvain Perrier’s blog, where leadership meets passion. As Mercatus COO, Sylvain shares insights on building teams, delivering tech, books, music and growth.
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The Illusion of Choice: Why Self-Checkout Isn't the Revolution You Think It Is

Retailers pushing self-checkout risk alienating customers. If the experience doesn't improve, why not shop online from home? Focus on enhancing service, or risk losing loyalty and brand trust. #RetailTech

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Grubhub's Latest Ad Play: A Band-Aid for Deeper Strategic Failures?

Grubhub's new ad initiative aims to drive revenue with targeted ads at checkout, but can it address deeper strategic challenges as competitors like DoorDash and Uber Eats continue to outpace the platform?

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The Metallica Black Album: The Album That Made Metal Mainstream

The Black Album redefined metal for the masses, blending raw power with accessible songwriting, and cemented Metallica's legacy as legends who made it okay for everyone to embrace heavy metal.

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The Art of Resting: How Disconnecting Can Fuel Your Vocational Aspirations

Rest isn't the absence of work; it's a tool for success. By embracing intentional breaks and recharging, you can boost creativity, stay energized, and deliver high-quality work without burnout.

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Have Retail Publications Lost Their Edge?

Have retail publications lost their edge, focusing on headlines and ad space over challenging readers with deeper insights, risks, and solutions? Where are the lessons that prepare us for real industry challenges?

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Why the "Store-Within-a-Store" Concept Falls Flat in Canadian Grocery Retail

The "store-within-a-store" concept fails in Canada, as grocery shopping is a task, not an experience. Smaller stores with simplified SKUs cater better to time-conscious, diverse Canadian consumers.

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Becoming an Authentic Leader: A Beginner's Journey with Real-Life Examples

Embark on a journey to authentic leadership with real-life examples. Discover how to develop a genuine leadership style rooted in self-awareness, integrity, and trust. Learn from inspiring stories and practical insights

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The Intersection of Big Tech and Nuclear Power: Are Microsoft, Nvidia, OpenAI, and Amazon Eyeing Nuclear Power for Data Centers?

As tech giants' energy needs soar, nuclear power could be the solution. Microsoft’s talks with Constellation Energy hint at future partnerships with OPG and AtkinsRéalis to power data centers.

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Pearl Jam's Ten: A Timeless Masterpiece That Shaped My Generation

Pearl Jam's Ten captured the raw emotions of a generation shedding the excess of the '80s. With Eddie Vedder's warm voice and polished musicianship, it shaped the grunge era and still resonates today.

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How to Conduct Successful One-on-One Meetings: A Guide for New Managers and People Leaders

Effective one-on-one meetings are key for new managers. Focus on the employee, listen, and ask meaningful questions like "What's on your mind?" Preparation and follow-up make these meetings truly impactful.

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Book Review: Fire and Bones by Kathy Reichs

In Fire and Bones, Kathy Reichs shifts focus from forensic detail to character depth, delivering a captivating thriller set in Washington, DC, while keeping Temperance Brennan's love life intriguingly subdued.

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Why Two-Factor Authentication (2FA) is Key to Protecting the Automotive Industry’s Digital Investments—and Its Vehicles

Two-factor authentication (2FA) is crucial for protecting digital investments, yet many vehicles remain vulnerable. Applying 2FA to connected cars can enhance security and prevent unauthorized access.