Welcome to Sylvain Perrier’s blog, where leadership meets passion. As Mercatus COO, Sylvain shares insights on building teams, delivering tech, books, music and growth.
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Ethics and Integrity: The Non-Negotiables for New Managers

Learn how ethics and integrity build trust and set standards for new managers to lead with respect and accountability.

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Skip+ Membership Program: A Move to Drive Loyalty, but Is It Enough?

Skip+ launches in Canada with perks like $0 delivery fees, bonus points, travel perks, & exclusive deals. Will it boost customer loyalty?

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Book Review: The Making of the October Crisis by D’Arcy Jenish

Explore *The Making of the October Crisis*, D’Arcy Jenish's deep dive into a pivotal moment in Canadian history that reshaped national identity.

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Van Halen’s 1984: A Coming of Age Opus

Van Halen’s *1984* redefined rock with iconic riffs and daring diversity, setting a high bar for future albums.

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Resolving Workplace Conflict: A Guide to Building Constructive Relationships

Workplace conflict is natural, but with empathy, clear communication, and the right approach, it can lead to stronger teams and better collaboration.

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Album Review: AC/DC's Back in Black (1980)

AC/DC's *Back in Black* (1980) is a rock masterpiece, selling 50M+ copies. Brian Johnson's debut is a triumphant tribute to Bon Scott and rock history. - Sylvain Perrier

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Effective Delegation: A Critical Skill for New Managers

Mastering delegation empowers your team, fosters growth, and drives results. Learn how to delegate effectively, set clear expectations, and address progress issues while building accountability.

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Where is Technology Taking Boomers and Gen Xers as They Enter Their Later Stages?

As Boomers and Gen Xers age, technology must evolve to be more inclusive, humanizing devices and ecosystems for better accessibility. Discover insights from Sylvain Perrier on the future of tech for seniors.

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Reflections on Mellon Collie and the Infinite Sadness: A Soundtrack of '95

*The Smashing Pumpkins’* *Mellon Collie and the Infinite Sadness* captured the chaotic ambition of the mid-'90s, blending introspective alt-rock with moments of brilliance amid personal turmoil.

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Mastering Remote Management: Top 10 Tips for New Managers

New to managing remote teams? Discover 10 key tips to boost your leadership skills and drive success in a virtual work environment! #remotework #leadershiptips

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The Illusion of Choice: Why Self-Checkout Isn't the Revolution You Think It Is

Retailers pushing self-checkout risk alienating customers. If the experience doesn't improve, why not shop online from home? Focus on enhancing service, or risk losing loyalty and brand trust. #RetailTech

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Grubhub's Latest Ad Play: A Band-Aid for Deeper Strategic Failures?

Grubhub's new ad initiative aims to drive revenue with targeted ads at checkout, but can it address deeper strategic challenges as competitors like DoorDash and Uber Eats continue to outpace the platform?