Business
Defining Success in Agentic AI: The Metrics That Actually Matter
When enterprises report 80% automation rates and faster ticket resolution times, they're celebrating the wrong numbers.
Business
When enterprises report 80% automation rates and faster ticket resolution times, they're celebrating the wrong numbers.
Digital Commerce
Traditional grocery margins are 1–3% EBIT. If online grocery adds $10–$15 in delivery cost, that wipes out the entire margin stack. Automation that saves $4–$5 doesn't close the gap.
Musings
We keep totin' guns while claiming we don't believe in war. We keep sending young people to die while older generations stay safe. We keep choosing violence and calling it defense.
Musings
After five years away, Rob Zombie came back with an album that rejects everything modern metal has become. No polished virtuosity. No algorithmic perfection. Just raw, grinding machinery fueled by political rage.
Business
"Where is your source of truth for customer data, and who owns it?"
Musings
I respect Pink Floyd. I respect the musicianship. I just don't connect with the music.
Business
When AI Security Tools Become the New Attack Surface
When enterprises report 80% automation rates and faster ticket resolution times, they're celebrating the wrong numbers.
Traditional grocery margins are 1–3% EBIT. If online grocery adds $10–$15 in delivery cost, that wipes out the entire margin stack. Automation that saves $4–$5 doesn't close the gap.
We keep totin' guns while claiming we don't believe in war. We keep sending young people to die while older generations stay safe. We keep choosing violence and calling it defense.
After five years away, Rob Zombie came back with an album that rejects everything modern metal has become. No polished virtuosity. No algorithmic perfection. Just raw, grinding machinery fueled by political rage.
Welcome to my blog, where leadership meets execution. I share lessons from years in tech, M&A, and global operations. From scaling SaaS businesses to exploring books, music, and personal growth.
Nirvana's Nevermind (1991) rejected the polished perfection of Reagan-era America, giving an entire generation permission to embrace authenticity over performance.
AI "can't substitute for human judgment or experience."
OpenAI unveils Instant Checkout, powered by Stripe’s Agentic Commerce Protocol. U.S. ChatGPT users can now buy from Etsy & Shopify merchants. What this means for retailers, payments, and loyalty.
Discover what inspired me to write my first children's book, the challenges I faced, and what I learned along the way. A journey of creativity and passion!
Enhance retail cybersecurity: Embrace password expiration with PCI 4.0 standards to protect cardholder data and build customer trust.
Rock history unleashed! Dive into Alex Van Halen's *Brothers*—the untold story behind Van Halen's rise & chaos!
*Capture or Kill* by Vince Flynn delivers thrilling action, deep characters, and an amazing behind-the-scenes look at Bin Laden’s capture.
Gripping and vivid, Kathy Reichs' *Fire and Bones* is a must-read mystery that brings locations to life—Google Maps at the ready!
I’ve just completed the manuscript for my first children’s book! Here’s a peek at the second draft of character sketches—watching them come to life is pure magic.
AC/DC's Dirty Deeds Done Dirt Cheap is pure rock rebellion—gritty riffs, a devilish edge, and Bon Scott's wild lyrics make it timelessly epic.
Learn how ethics and integrity build trust and set standards for new managers to lead with respect and accountability.
Skip+ launches in Canada with perks like $0 delivery fees, bonus points, travel perks, & exclusive deals. Will it boost customer loyalty?