Sylvain Perrier

Sylvain Perrier

President and COO of Mercatus, leading global operations in retail tech. A passionate blogger, he shares insights on tech innovation, leadership, and team culture transformation.

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I Can't Work With You

Oh god, we've all been through this one at some point in our careers. Dealing with a difficult person. Right? It's a challenge, awkward, and it can get better with a little bit of know-how.

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It's Called Accountability

Let's be fair. Accountability is not given. It's a journey, and leaders have a clear role in creating a culture of accountability.

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Becoming an Authentic Leader

Leadership is not a series of natural traits rooted in nature, and neither is authentic leadership. It's a skillset honed over time, with a tone of practice and many, many mistakes, and then at some point, you hope you get it right.

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Begin the Beginning

I felt this insatiable desire to shake off the last two years. I can't easily explain why, but it wasn't due to the pandemic or the numerous lockdowns imposed by our ruling government.

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#9 - Podcast with David Bator

But there came a time that we had to evolve our culture. It was no longer appropriate and comfortable to have the culture represent such a small minority.

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#8 - Podcast with Caroline Irving

Have you ever had that chance of opportunity where you meet someone, and you realize they're the most humble people I know? I did, and her name is Caroline Irving.

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#7 - Podcast with Kimberley McAdams

Early one morning, my wife found me at the bottom of the shower, sobbing like a child. I couldn't function, and it felt like my mind was retreating from all the things that I loved.

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The Case for Cineplex

New content remains an issue. Studios are not releasing new titles fast enough, and the lack of fresh content will make pulling-in movie goers difficult. What Cineplex needs to do is reinvent itself.

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#6 - Podcast with Sylvain Perrier

In this episode of Brash Words, your host Sylvain Perrier riffs about the first five episodes and the remainder of season one including, one of his best tales from the road.

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Bienvenue Voilà

Medline was right; not only is Voilà here; it actually might be the best grocery eCommerce solution Canada has to offer.

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#5 - Podcast with Susan Fox

I opened up my mind to the contextual challenges of other business leaders. I was trying to understand the portability of their problems/solutions to my own business.

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#4 - Podcast with Julie Zuzkek

Through this journey, regardless of your age, it's OK to be lost. It's finding yourself that's important, and asking for help isn't a sign of weakness. It's a sign of strength.